Virtual PBX for more human relationships
Telephony in the cloud to go beyond service
More than connecting consumers to the company, Callface is a virtual PBX platform which offers a full communication solution in the cloud so that you can humanize your communication.
After all, digital times demand increasingly human connections
Why call Callface?
Reduce your expenditures up to 70% with PBX
To know exactly how much one is going to spend with PABX at the end of the month is part of the reality of using Callface.
Installation cost is low, monthly fee is fixed and – because it is Brazilian technology –is charged in Reais, avoiding shocks with the exchange variation of foreign currencies. Furthermore, there is no costs with equipment maintenance and monthly fee includes support services.
Wherever you go... Callface shall be by your side!
Because it is a virtual PBX, you and your team shall have liberty to serve from wherever you need and whenever you need, without needing to be present at a place or to depend on equipment which needs large spaces in your company.
Everything you need to use Callface is a computer or cell phone with connection to the internet, since it is hosted byAtivy private cloud, 100% SSD, with warranty for Disaster Recovery.
When the subject is mobility, you can call Callface because it will follow you!
Do you have control of the most relevant information on the relationship with your customers?
Do you know how many calls you made or received during the day? Do you know what the average time of those calls is? Do you know who served the customer? Do you know how long is your queue taking? Do you know who turned the call off? Do you know if the call was rerouted or not? Do you have access to the calls recordings?
Whoever uses Callface has all the answers to those questions and much more, not only on an easy to view dashboard with global data, but also in full and detailed reports. Including access to calls recordings So that you can, not only measure your service data, but also make it more efficient.